Orders & Processing

How long does order processing take?
All orders are processed within 24–48 hours, excluding major holidays. We pride ourselves on fast, intentional fulfillment.

Can I change or cancel my order after placing it?
If your order has not yet been processed, we may be able to assist. Please contact us as soon as possible. Once processing begins, changes cannot be guaranteed.

Shipping

Do you offer international shipping?
Yes. We proudly offer worldwide shipping, allowing Pretty Posh Gawd pieces to reach you wherever you are.

How long does shipping take?
Shipping times vary depending on location and carrier. Once your order ships, you’ll receive tracking information via email.

What if my package says “delivered” but I didn’t receive it?
Please check with your local carrier or delivery location first. If you still need assistance, contact us and we’ll guide you through next steps.

Product Details & Care

What size are your bracelets?
All bracelets are made in a standard 7-inch size, designed for a comfortable and stylish fit.

How should I care for my items?
To preserve the beauty of your pieces:

• Avoid prolonged water exposure
• Store away from extreme heat
• Handle resin and beaded items with care

Custom Orders

Do you offer custom items?
Yes, select items are available as custom designs.

Are custom items refundable?
Because custom items are made specifically for you, all custom orders are final sale and non-refundable.

Order Issues

What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery with clear photos and your order number so we can assist you promptly.

Business Hours

When is your store open?
Our online store is open 24 hours a day, 7 days a week—shop anytime inspiration strikes.

RETURNS & REFUND POLICY

Pretty Posh Gawd

Last updated: January 14, 2026

At Pretty Posh Gawd, each piece is created with care, intention, and attention to detail. Because our items are handmade and produced in small batches, we maintain the following policy to ensure fairness, quality, and transparency.

All Sales Are Final

Due to the handmade nature of our products, all sales are final.
We do not accept returns or exchanges.

This includes, but is not limited to:

• Bracelets and accessories
• Limited edition or small-batch items
• Custom or made-to-order pieces

Please review all product details carefully before placing your order.

Custom Orders

Custom items are made specifically for you and are final sale and non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, we’re happy to assist.

To be eligible for review:

• You must contact us within 48 hours of delivery
• Include your order number
• Provide clear photos of the issue

Claims submitted after 48 hours may not be eligible for resolution.

Approved cases may result in a replacement or refund at our discretion.

Chargebacks & Disputes

By completing a purchase with Pretty Posh Gawd, you agree to this Returns Policy.

Initiating a chargeback or payment dispute without first contacting us for resolution is considered a violation of this policy. We reserve the right to submit documentation—including order confirmation, tracking details, and policy agreement—to the payment processor in response to any dispute.

Unauthorized or fraudulent chargebacks may result in:

• Denial of future purchases
• Cancellation of pending orders

We are always happy to assist when contacted directly.

Shipping Responsibility

Pretty Posh Gawd is not responsible for:

• Items marked as delivered by the carrier
• Delays caused by shipping carriers or customs
• Incorrect address information provided at checkout

Contact

For questions regarding this policy or order concerns, please contact us through our Customer Support page.

Further Support

Email: info@prettyposhgawd.com or prettyposhgawd@gmail.com

Phone: 760-544-2995